Terms and references

 

GENERAL PROVISIONS This website is owned by Consult-Co SRL. When placing an order in the online store, the Buyer accepts the Terms and Conditions of the sale of goods/products and/or the provision of services, which are based on the legislation of the Republic of Moldova (hereinafter referred to as the "Terms and Conditions") presented below.

The use of the website implies the acceptance of the Terms and Conditions proposed by Consult-Co SRL, in accordance with Law no. 284/2004 on Electronic Commerce. The relationship between the customer and the seller is established based on Law no. 105/2003 on Consumer Rights Protection and other normative acts adopted in accordance with it.

The Seller reserves the right to modify these Terms and Conditions, and the Buyer is obliged to monitor the changes.

PERSONAL DATA PROTECTION By using the website www.music42.com, you automatically agree to the collection and processing of personal data, which are necessary for the processing/confirmation/execution of orders.

Personal data is processed only for legitimate purposes, such as providing the products you order, promotions, Google Analytics, cookies, and notifications/newsletters.

All information containing personal data is stored and used only for the period necessary to achieve the purposes for which it was collected, and in accordance with the provisions established by Law no. 133/2011 on personal data protection.

We use commercial security measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information on the site. The transmission of data over the internet or through a wireless network cannot be entirely secure. Therefore, like other companies, we cannot guarantee the security of the information provided by the Buyer; therefore, the Buyer does so at their own risk.

ORDER REGISTRATION AND PAYMENT Payment for orders is possible with a payment card – upon receipt of the order, you will receive the fiscal receipt confirming the payment.

Online payment is made under maximum security using a payment card, which allows for online transactions. After making the payment, you will receive a payment confirmation to your email address.

The payment processor uses a secure system based on the latest version of the 3D-Secure security standard, which means a new global approach to authenticating buyers in secure online transactions. This security measure involves redirecting the user at the time of payment to a secure page where the authentication of each cardholder is done by assigning a one-time-use code for each online transaction.

Money refunds are made only to the payment card used for the purchase.

To make a payment, you will need to enter your credit card details. The transfer of this information is done in accordance with all necessary security measures. The information is transmitted in encrypted form and is stored only on a specialized server of the payment system.

The following data will be required to make a payment:

Card number (16 digits) Expiration date (month and year) CVC or CVV code (3 digits) Name and surname on the payment card If the currency of the card differs from the transaction currency (MDL), then the conditions of the issuing bank will apply when converting the amount debited from the card.

DELIVERY OF PRODUCTS / GOODS / SERVICES After placing the order, the customer will be provided with information regarding the estimated delivery date by couriers/delivery service.

Delivery within the city of Chisinau is carried out within 24 hours from the confirmation of the order by our operators. Delivery is carried out from 9 am to 6 pm and is free for orders of at least 1000 MDL; for orders with a lower value, a delivery fee of 250 MDL will be added to the total transaction/order amount.

Delivery throughout the Republic of Moldova is carried out within 24 hours from the confirmation of the order by our operators. Delivery is carried out from 9 am to 6 pm and is free for orders of at least 1000 MDL; for orders with a lower value, a delivery fee of 400 MDL will be added to the total transaction/order amount.

Deliveries are not made on Sundays or national holidays.

The delivery time may be extended in certain isolated situations (e.g., unfavorable weather conditions, legal holidays, unforeseen technical issues, etc.). We will notify you in advance if we encounter one of these isolated situations.

You can choose any address for delivery – at home, at the office, or any other address, without additional charges. We accept only one delivery address for each order. If you need to deliver the order to different addresses, please place separate orders for each address.

Upon receiving the products, please check the integrity of the packaging and the presence of the fiscal receipt in the presence of the courier. Any subsequent claims regarding these aspects will not be accepted.

RIGHT TO RETURN According to the provisions of Law no. 105-XV of March 13, 2013, on consumer protection, the Buyer has the right to return the product/goods purchased for certain reasons within 14 days from the date of purchase. The funds will be refunded to the card used for the purchase.

Items, for example, cannot be exchanged or returned in accordance with Annex no. 2 to Government Decision no. 1465 of December 8, 2003 (Official Monitor no. 248-253/19.12.2003), as amended by Government Decision no. 1188 of November 2, 2007 (Official Monitor no. 175/09.11.2007).

Company contact for returns: +373 68 111 285

Return request processing time: 3 days

Return conditions: the item must not be damaged, must be in its original packaging, you must provide valid reason for return such as that there is a defect and the good does not work.

PRIVACY POLICY In accordance with the provisions of Law No. 133/2011 on the protection of personal data, the service provider processes personal data. Personal data is processed in good faith and in accordance with legal provisions. The processing of personal data is done through mixed means (automated and manual), in compliance with legal requirements and in conditions that ensure security, confidentiality, and respect for the rights of data subjects.

The service provider collects and processes only the personal data provided by consumers when placing orders: name, surname, phone number, address, postal address.

Personal data is used exclusively for website administration, to provide access to special information, for order delivery, or to contact the consumer for the purpose of delivery execution. By this notice, users and consumers acknowledge that their personal data (name, surname, phone number, address, postal address) will be processed and used. The service provider processes the personal data of users and consumers provided through navigation, use, and registration on the website www.music42.com.

Any information provided by users and consumers of the www.music42.com website will be considered and will represent explicit consent for the use of personal data by the Provider.

The Provider will not disclose any of the data held to a third party without the consent of the data subjects, and will not sell, exchange, or disclose this data to other individuals, except as required by applicable law (at the request of state public institutions, legal authorities, and courts, which are also authorized to process personal data).

Personal data may be processed and used by the Provider for statistical and further promotion purposes.

The service provider complies with the requirements of personal data security and protects consumer data to prevent its loss, destruction, distortion/falsification, or disclosure to third parties.

The employees of the service provider are obligated to respect the confidentiality of personal data of consumers. The processing of personal data will be carried out by the authorized person of the Provider.

The Provider uses security methods and technologies in accordance with the current legal provisions.

The Provider does not collect information about transactions, such as card numbers, expiration dates, or the country of origin.

For more details and information, any interested person can contact us by email at music42contact@gmail.com or by phone at +373 68 111 285.

CONTACT INFORMATION Legal name of the company: Consult-Co SRL

IDNO: 1018600018423

Legal address: 17 Sfatul Tarii Street

Physical address: 17 Sfatul Tarii Street

Contact phone: +373 68 111 285

Contact email: music42contact@gmail.com

By accessing and using our website, you acknowledge and accept all the terms and conditions outlined herein. If you do not agree with any of these terms, you are advised to exit the site immediately.

By using our music platform, you agree to comply with all applicable copyright laws and regulations. You are solely responsible for ensuring that the content you upload or distribute on our platform does not infringe on the copyrights of others.

If you believe that your copyrighted material has been infringed upon on our platform, you may report the issue to us. We will promptly investigate the issue and may request ownership documents from both parties involved.

If we determine that copyright infringement has occurred, we will immediately remove the infringing content from our platform. We take copyright law very seriously and encourage only authentic music to be distributed on our platform.

By using our platform, you acknowledge that you are solely responsible for ensuring that your content does not infringe on the copyrights of others and agree to indemnify us for any losses or damages that we may incur as a result of any copyright infringement claims related to your content.

We reserve the right to terminate the accounts of users who repeatedly violate copyright laws or infringe on the rights of others. We may also take legal action against users who engage in copyright infringement on our platform.

We encourage all users to respect the rights of others and only upload or distribute content that they own or have the necessary permissions to use. If you are unsure whether you have the right to use a particular piece of content, we recommend that you seek legal advice before uploading or distributing it on our platform.

We are committed to protecting the rights of copyright owners and ensuring that our platform operates within the bounds of the law. If you have any questions or concerns about copyright compliance on our platform, please contact us at music42contact@gmail.com.

Furthermore, we may also implement technology and tools to prevent copyright infringement on our platform, such as content recognition and filtering systems. These measures are in place to protect the rights of copyright owners and ensure that our platform is a safe and legal place for musicians and content creators to share their work.

It is important to note that even if you have obtained permission to use a piece of content, you must still ensure that you comply with all applicable copyright laws and regulations, such as providing proper attribution and not exceeding the scope of the permission granted.

We strongly encourage all users to respect the intellectual property rights of others and to only use content in accordance with the law. By working together, we can create a vibrant and thriving community of musicians and content creators while ensuring that copyright laws and regulations are respected and upheld.

In addition, we may provide resources and information to our users to help them better understand copyright laws and regulations. This may include educational materials, guidance on obtaining permissions to use copyrighted content, and best practices for avoiding copyright infringement.

We also encourage copyright owners to use our platform as a way to promote and distribute their content. By making their music available on our platform, they can reach a wider audience and benefit from our robust community and sharing features. We will work with copyright owners to ensure that their rights are respected and that they are properly compensated for their work.

As the operator of the platform, we take our responsibility to uphold copyright laws and regulations very seriously. We will continue to work to create a safe and legal environment for musicians and content creators to share their work and for copyright owners to protect their rights.

Ultimately, our goal is to foster a community of authentic and original music that respects the rights of all parties involved. We believe that by promoting and supporting original content, we can help to create a thriving music industry that benefits both musicians and music lovers.

We understand that copyright laws and regulations can be complex, and we are committed to working with our users to ensure that they have the information and resources they need to comply with these laws. If you have any questions or concerns about copyright compliance on our platform, we encourage you to reach out to us for assistance.

Thank you for choosing our platform as your place to share and discover music. We are excited to be a part of your journey and look forward to working with you to create a vibrant and diverse community of musicians and music lovers.

 

Your intellectual property

- Any royalties or licensing on your Content are your responsibility. You will pay all royalties and other amounts owed to any person or entity based on your Content, or on Music42.com’s hosting of that Content.

- You’re responsible for the stuff you post. All information submitted to the Site, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom that content originated.

- We’re not responsible for mistakes in your content. Music42.com will not be liable for any errors or omissions in any content.

 

Account deletion

You may stop using our Service, by contacting Music42.com at music42contact@gmail.com, and requesting account deletion. We may retain certain information as required by law or as necessary for our legitimate business purposes. All provisions of this agreement survive termination of an account, including our rights regarding any content you’ve already submitted to the Site. (For instance, if you’ve launched a page, deleting your account will not automatically remove the page from the Site.) If you have signed up for a membership, you can find information about your cancellation rights on our site. You will need to cancel your subscription in accordance with these cancellation rights to stop your recurring payments for the relevant subscription. Merely deleting your account without canceling your subscription will not stop these payments.

About indemnity

You agree to defend, indemnify and hold harmless Music42.com, Our subsidiaries and affiliated companies, and Our officers, directors, employees, partners, contractors, representatives, agents, and third party providers from and against any and all claims, causes of action, damages, obligations, losses, liabilities, costs or debt, and expenses (including reasonable attorneys' fees and costs) and all amounts paid in settlement arising from or relating to, breach of these Terms or violation of any applicable laws. We reserve the right, in Our sole discretion and at Our own expense, to assume the exclusive defense and control of any matter for which you have agreed to indemnify us and you agree to assist and cooperate with us as reasonably required in the defense or settlement of any such matters.

About dispute resolution

We at Music42.com encourage you to contact us if you’re having an issue, before resorting to the courts. In the unfortunate situation where legal action does arise, these Terms (and all other rules, policies, or guidelines incorporated by reference) will be governed by and construed in accordance with the laws of the United States, without giving effect to any principles of conflicts of law, and without application of the Uniform Computer Information Transaction Act or the United Nations Convention of Controls for International Sale of Goods.

Agreement Between You and Us

These Terms are the entire agreement between You and Music42.com with respect to the Services. They supersede all other communications and proposals (whether oral, written, or electronic) between you and Music42.com with respect to the Services and govern our relationship. If any provision of these Terms are deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. Music42.com's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

 

Working model

 

Once you have selected an artist for your event, we kindly request a deposit equal to the concert's total cost, along with our standard commission fee. This deposit ensures that the artist's performance is securely reserved for your specified date and time.

Following the successful conclusion of the concert, we will diligently proceed to facilitate the transfer of the deposited funds to the artist. Our payment process is designed to be transparent and efficient, ensuring a seamless and professional experience for both our esteemed clients and the talented artists we represent.

Rest assured that our platform is committed to maintaining the highest standards of professionalism, integrity, and customer satisfaction. Should you have any questions or require further information, please do not hesitate to reach out to our dedicated support team, who will be more than happy to assist you.

By signing these terms you authorise us to receive money from you and pay the artist on your behalf for the concert.

Miscellaneous

We may modify or discontinue the Services at any time, in our sole discretion. You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Music42.com’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim arising out of or related to the Services must commence within three (3) months after the cause of action accrues. Otherwise, such cause of action is permanently barred.

 

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